PRIVACY POLICY

This Privacy Policy is presented to inform Users of our website about the personal data we collect, how and why we process this information, and how we use cookies on our website.

Dear User!

By using our website, your privacy is protected in accordance with applicable Tanzanian data protection laws and international standards for personal data handling.

Your data will be processed for the period required by law and for the time during which legal claims or complaints can be made. Data used for direct marketing of our services will be processed until you object to such processing.

I. General Information

  1. This Privacy Policy governs the rules for processing personal data and collecting information about Users on the website available at https://aganit.com (hereinafter referred to as the „Website”).

  2. The Privacy Policy has been created and adopted by AGANIT COMPANY LIMITED.

  3. The data controller is AGANIT COMPANY LIMITED, Times Fm Street 8, Dar es Salaam, Tanzania (hereinafter referred to as the „Controller”).

  4. The Controller processes Users’ personal data for the following purposes:

    • compliance with legal obligations;

    • execution of orders and services provided by the company;

    • collecting analytical and statistical data;

    • handling complaints and possible legal claims;

    • responding to messages sent through contact forms, email, or by phone;

    • delivering marketing content based on cookies, analytics, and direct marketing.

  1. The Website may contain links to external websites managed by other data controllers. We have no control over the privacy or cookie policies of those websites and encourage Users to review their respective policies when leaving our Website.

II. Information About Personal Data Processing

  1. Our Website collects the following types of data:

1) Data voluntarily provided by Users via the electronic forms available on the Website:

    • Users who wish to send us a message via the contact form must fill in fields such as name, email address, and phone number, along with any additional message.

    • By submitting the form, Users consent to being contacted by email or phone in response to their inquiry.

    • Completing the form does not require registration or login.

2) Automatically collected data (server logs):

    • This includes anonymous information such as IP address, browser type and language, device and operating system used, time of visit, and number of page views.

    • This data is analyzed statistically using Google Analytics and stored in cookies.

    • The information collected does not personally identify Users and is not shared with unauthorized parties.

    • It is used solely for administrative and optimization purposes.

    • Google’s privacy policy: https://policies.google.com/privacy?hl=en.

  1. Users whose data is processed have the right to:

    • access their personal data, request correction or deletion;

    • restrict processing in specific cases;

    • data portability in a structured, commonly used, machine-readable format;

    • withdraw consent at any time without affecting prior lawful processing;

    • lodge a complaint with a relevant supervisory authority in Tanzania.

  1. To exercise the above rights, contact the Controller using the details provided in section X.

  2. Data may be subject to profiling for marketing purposes.

  3. Users must provide accurate and current data.

  4. Providing personal data is voluntary, but necessary for communication and service execution.

III. Data Recipients

  1. Client data may be shared with entities authorized under applicable laws or as required to fulfill contracts.

  2. Personal data may be disclosed to trusted service providers, including:

    • accounting service providers;

    • courier companies;

    • email and newsletter service providers;

    • payment intermediaries.

  1. Where User data is processed using Google Analytics, it may be transferred to the United States. Google LLC adheres to recognized international data protection standards.

IV. Data Security

  1. Our Website uses technologies and procedures to ensure adequate protection of User privacy.

  2. Personal data is stored in a secure database protected in accordance with applicable regulations.

  3. Measures include:

    • access to the database is restricted to authorized personnel;

    • periodic updates to administrative credentials;

    • SSL encryption for secure data transmission;

    • regular data backups.

V. Cookies

  1. When using the Website, cookies are stored on the User’s device.

  2. A message about cookie usage appears on first visit. Continued use implies consent. If Users do not agree, they should leave the Website.

  3. The Cookie Policy is available at: https://aganit.com/cookie-policy.

VI. Technical Requirements

To use our Website, Users need:

    • An internet-connected device;

    • A web browser capable of displaying websites, images, and videos.

VII. Copyright and Content Responsibility

  1. All content on the Website (texts, images, videos) is protected by copyright.

  2. Copying any content without prior written consent is prohibited.

  3. Content on the Website does not constitute legal or professional advice. Contact an authorized professional for specific matters.

  4. The Controller is not liable for how content is used by Users.

VIII. Reviews

  1. The Website may feature customer reviews, including those from Google Business.

  2. Reviews may appear on various pages, including the homepage.

  3. They may link to third-party platforms such as Google or social media.

  4. Reviews may include text, names, or images, depending on what was submitted.

  5. By submitting a review, Users consent to its publication. To request removal, contact us using the details in section X.

  6. The Controller strives to ensure that published reviews are genuine.

  7. The Controller reserves the right to choose which reviews to publish and may remove them when necessary.

IX. Changes to the Privacy Policy

  1. This Privacy Policy may be updated to improve standards or comply with legal requirements.

  2. Users will be informed of changes if they have provided email consent.

X. Contact with the Data Controller

  1. Any comments or requests regarding this Privacy Policy can be sent via email to: info@aganit.com.

  2. We will respond to your inquiry using the same email address it was sent from.